Root Cause Analysis in Forensic Laboratories in Principle and in Practice

Successfully researching and identifying the “root cause” of an adverse event or failure provides valuable information for the prevention of future events. Practical information regarding the principles of root cause analysis and how it can be effectively conducted in a crime laboratory will be presented. Speakers with first-hand experience will discuss lessons learned from root cause analyses performed in crime laboratories and detail the factors contributing to adverse events. Attendees will participate in an interactive practical exercise using real life case examples and practical tools for root cause mapping that can be taken back to the laboratory.

Learning Outcomes:

By attending the workshop, attendees will:

1. Understand the principles and general processes of root cause analysis
2. Appreciate when root cause analysis may be necessary or useful for a crime laboratory
3. Learn how an effective root cause analysis is conducted in a laboratory setting
4. Be exposed to practical considerations for conducting a successful root cause analysis
5. Gain insights from root cause analyses performed in crime laboratories
6. Recognize the contributing factors that can lead to adverse events or failures

Intended Audience:

Anyone with interest in evaluating adverse events and preventing future adverse events is invited to attend, including crime laboratory directors and section managers, QA/QC managers and personnel, analysts, auditors/inspectors, attorneys, judges, consultants and academics.

Agenda: